HerpVet ServicesDedicated veterinary service for exotic pets
Iffley Vets, 35 Iffley Road, Oxford OX4 1EA
Tel: 07754 125302
EmergenciesOutside normal hours, emergencies-only service is operating - I will only deal with veterinary emergencies. No routine phone calls are normally accepted, and you should not leave messages during these hours. Similarly other messages (text, email, social media) will not normally be seen or dealt with out of hours.
Veterinary emergencies will always be dealt with
as soon as possible on a 24 hour-a-day basis. However:
If there is no reply on emergency line. I
will always try to ensure that the emergency line can be answered, but
if you do get problems with reception or no immediate answer
(I may be operating, or travelling and temporarily out of range) please allow it to ring for a long time, and
try again in a
few minutes if there is no immediate response.
If you are running late for an amergency consultation, let me know. I will be coming to the surgery specifically to meet you - please let me know as soon as possible if you are going to be late or not able to make it, and note that if you are more than 20 minutes late without letting me know I will assume you are not coming. In that event, should you turn up later and require to be seen, there will be a second call-out fee added to the bill.
||Please read before yourt first consultation||Keeping exotic pets - some information sheets
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